Luis von Ahn, CEO of Duolingo, has revised his public stance on the company's use of artificial intelligence following recent criticism. Last month, von Ahn suggested that Duolingo would no longer rely on human staff for tasks that could be automated, stating that new hires would only occur when automation was not feasible.
However, after facing pushback, von Ahn clarified that AI is not meant to replace employees, but rather to serve as a tool that enhances productivity and accelerates existing workflows. In an interview reported by Fortune, he emphasized that Duolingo remains committed to its workforce and is actively hiring.
To support employees during this technological shift, the company is hosting internal workshops aimed at helping staff adapt to AI-driven tools. The move reflects a growing trend among tech companies to balance innovation with human-centered policies.
As the role of AI continues to evolve in the workplace, Duolingo's approach highlights the importance of transparent communication and support for employees navigating change.
