A class action lawsuit in the United States is demanding compensation from OpenAI, alleging that the company sends ChatGPT user conversations to external reviewers without proper notice. The lawsuit centers on Project Lily, in which contractors allegedly access user prompts and up to four model responses, assigning ratings from one to seven and justifying each evaluation.
OpenAI states the review process aims to improve the chatbot. However, the shared conversations may contain sensitive personal information. The allegations have not yet been proven in court, according to reports from OpenClassActions and 404 Media.