Researchers have alleged that LG's smart TVs record ambient audio even when in hibernation mode, with the microphone disabled or disconnected from the internet. The findings raise questions about what data these devices collect and where it goes.
LG responded to the accusations by stating that voice processing only occurs when users actively initiate voice commands directly with the TV, and that there is no continuous recording. The company maintains that its devices operate within normal parameters for smart TV functionality.
Critics argue that LG's response falls short of addressing the core concerns: the scale of data collection, who receives this data, and how it could be misused. The dispute highlights a broader tension between smart home convenience and user privacy, where transparency about data handling practices remains unclear.